Real Estate Expertise

Narayan Realty Ltd. is a flagship company involved in real estate development that has won the trust and confidence of millions of customers. Our customers choose us for all their future purchase or investment in real estate. This merit has been achieved because of a simple yet practical concept of providing value for money and the best amenities through proper planning and structure. The prime focus of Narayan Realty in real estate development sector has been residential projects and we believe in making houses which you can turn into homes.

Our hard work and core competency in some of the key aspects on real estate development and construction has enabled us to win hearts and trust of many.

Architecture, Planning & Construction
Architecture and planning of a building or a construction project is very important at initial stage. Without excellent architecture and planning a project cannot be successful or saleable. It is important both from aesthetics and civil engineering aspects. A good building has to be planned according to the space available, customer’s requirements, amenities, type of structure, budget, location, aesthetics and interior. The better the planning and architectural design, the better the construction and quality. Exceptional architecture & planning is an accomplishment of Narayan Realty. We have an in-house architecture department which is involved with our external architects and consultants. Because of the in-house architecture department our houses and projects are well-planned. From our innumerable residential projects, you can easily distinguish the superiority of the architecture and planning involved in our projects.

The construction of any building has to be strong, technically sound, weather-proof and built on a perfect super structure. Our technical expertise makes the construction of a building strong and compatible for any brilliant planning and designing. Each and every minute detail ranging from the quality of soil, mixture of materials, sprinkling of water, the quality of raw materials like cement, bricks, etc. is taken into consideration, carefully studied and thoroughly analyzed. During construction process, each and every stage is scrutinized in detail and passed through stringent technical processes and tests. Our team comprising the project managers, engineers and workers are highly trained for such constructions; making houses, you can turn into home.

Customer Relationship Management- CRM System
Our customers are partners of our success. A customer centric approach is the prime focus at Narayan Realty. Everything moves around the customer, everything is for the customer and by the customer. We have a customer relationship ideology and practice to educate, advice, get feedback from and ultimately give the best to our customers. Through this transparent and open-minded ideology we try to be better and better.

We have employed computers and software ever since computers were commercially available in India. We have our own customized software for managing customer relationship and saving their time. The record of each and every customer from the inquiry to the actual handing over of the home is kept intact. All the records from time of payment, documentation, when a particular document was handed over, etc. have been kept. The CRM software also helps customers in reminding and documenting their financial and legal papers. The software is prepared as per our policy and procedure and the legalities involved. As our records are maintained on computers, we practically have a paperless project offices thus being more eco-friendly.

Analysis, Presentation & Visualization
Analyzing the demands of customers and understanding their exact requirements is the focal point of any analysis. Our analysis is done from the customerÂ’s point of view. The Customers decide what we should do or how we should do and thus play a significant role in our management. We have trained people to handle customers’ sales calls be it on phone or in person. A set of questions and points are discussed with the customers and analyzed to understand the customers’ requirement and market trend analysis. We prepare statistics to plan our future and new products based on the feedback we receive from each sales calls and sales leads. Our software helps us in preparing the statistics. Our projects are planned according to the valuable feedback we get from our customers. Besides new customers and inquiries, we are in constant touch with our old customers and continuously get their feedback and suggestions. Our customer centric analysis ensures that each project launched is in line with the current demand and trends of housing and infrastructure.

To facilitate our customers we have outstanding presentation and visualization methods. We believe that a person planning to purchase a property should be given every opportunity to visualize the final outcome of the building and the layout plan. We use computerized 3D graphics and advanced tools like AutoCAD and 3D Studio to help our customers visualize the final product rather than just showing them paper models. It takes the customer through a virtual journey through the property along with the colour scheme, the interiors, the fittings and fixtures, etc. It also helps him in customizing some of the aspects.

The customer gets the exact detail of what they are about to get in their house including the exact construction specifications, cost involved, etc. through this informative and attractive presentation.

Marketing & Media
We use judicious blend of media to reach out the customers and spread knowledge about our projects and works. All our new projects are made public through advertising in local newspapers, local news channels, internet, real-estate magazines, local cable advertisements and word-of-mouth through our existing customers.

This website has been created with the main purpose of providing all the information regarding our projects to our customers all over the globe and round the clock. A customer can get detailed information regarding the company, the group, the promoters, projects, plans & specifications and a lot more. They can also see the project details and photographs.

Customers Experience
Customers' need and satisfaction is important to us. We practice 'what I know you know' as the transparent marketing philosophy. We provide complete information about the property, documentation, costing and what the customer would be getting and what they wouldn’t along with the ancillary costs. We have set policy and procedures for each stage of construction which are explained to the buyer in detail while maintaining complete transparency. Our friendly staff makes sure that the customer is met with all the information related to purchase, loan procurement, documentation, legal formalities, etc. and that all their queries are answered satisfactorily and instantly.